|Our offices have been affected by the COVID-19 pandemic. Our phone lines remain open and you can also contact us by email. Please be patient with the team who will answer your call as soon as possible at this busy time. If you contact us by email we will endeavour to respond to your query within five working days. Registration queries: For HCPC queries relating to joining and leaving the Register, CPD, renewals and your online account then please get in contact with our Registration department direct here. Note that the FTP team will be unable to transfer your call.
We're always happy to answer questions and provide information about our work.
HCPTS is part of the Health and Care Professions Council. Complaints about our service can be made to the HCPC.
We welcome feedback from registrants and their representatives on their experiences, good or bad. We acknowledge feedback within three working days and aim to respond substantively within 15 working days.
Feedback from witnesses
We welcome feedback from witnesses at hearings. We acknowledge feedback within three working days and aim to respond substantively within 15 working days.